We're here to help with account issues, billing questions, safety concerns, and feedback. If you cannot find what you need below, reach out directly and we'll help as quickly as we can.
About Rove
Rove is built around real date plans, not endless swiping. Men post plans. Women browse and choose. The product is designed to move people toward a real-world date with more clarity and less noise.
If you have ideas or product feedback, we want to hear that too.
Contact Us
Need direct help? Reach our support team:
Email:[email protected] Response Time: Within 24–48 hours on weekdays
Please include:
• Your device model and iOS version • A brief description of the issue • Screenshots or screen recordings (if applicable)
Safety & Privacy
Plan Reporting: Report a date plan before accepting it if it feels unsafe, misleading, private-home focused, or otherwise inappropriate.
Blocking: You can block any user by visiting their profile and selecting Block. They will no longer be able to see or contact you.
• Ensure you're using the latest version of the app. • Check device settings under Settings → Apple ID → Password & Security → Apps Using Apple ID and ensure Rove Dating is authorized. • Delete and reinstall the app to reset login credentials.
If the issue persists, contact us with device details.
Subscriptions are managed through Apple.
• Check your App Store subscriptions to manage or cancel billing. • If a purchase did not apply correctly, contact support and include the Apple ID email tied to the purchase and any relevant screenshots.
We can help investigate account-specific issues if Apple billing does not sync as expected.
Report the plan in-app before accepting it. Use this for plans that appear misleading, unsafe, private-home focused, harassing, or otherwise inappropriate.
Use in-app reporting if the date plan was misrepresented or if behavior felt unsafe or deceptive. If you need help after reporting, email support with a brief summary so we can review the account.
Open their profile or conversation and use the report or block action. Blocking prevents further contact. Reporting sends the account or plan to our team for review.
